Restore purchases
Open HEIC Converter, go to the upgrade or settings screen, and tap Restore Purchases. Use the same Apple ID that made the purchase.
App support
Convert HEIC photos to JPG or PNG when websites, forms, or older devices need standard image files.
Open HEIC Converter, go to the upgrade or settings screen, and tap Restore Purchases. Use the same Apple ID that made the purchase.
Apple manages App Store billing. Open iPhone Settings, tap your name, choose Subscriptions, then select HEIC Converter.
Include your device model, iOS version, app version, and the exact action you were trying to complete.